Internet Strategy for Johns Hopkins Medicine
WYSIWYG is dead. If that statement caused a reaction—whether a frown of worry or a smile—then you’re probably one the people throughout Johns Hopkins Medicine who uses our WYSIWYG, short for “what you see is what you get,” tools to edit Web content. In reality, WYSIWYG isn’t by any means dead, but it is getting(...)
As faculty, you’re focused on your role at Johns Hopkins Medicine, whether that’s researching better ways to treat disease or translating that research to the clinic. But sometimes, you need to share what you do with the world. That’s where we come in. Online marketing can be a powerful tool for getting your message out,(...)
Our website comprises thousands of other webpages, and thanks to search engines, visitors can come directly to any of them. But no single page on the site is as important as the home page. The home page hopkinsmedicine.org has a big job. It reflects the values and ambitions of The Johns Hopkins Hospital, the School(...)
A few weeks ago, I wrote about how the Internet Strategy team is focusing on consumer-oriented health content as a strategy for meeting the strategic priority of patient- and family-centered care. So it’s pretty exciting to introduce the new Healthy Aging section on hopkinsmedicine.org. Healthy Aging focuses on bringing consumers clear, actionable information about how(...)
When we think about social media, most of us think of Facebook or Twitter. And most often, we make individual choices about our level of participation. However, a trend that practicing physicians need to be cognizant of is the increasing impact of physician ranking sites which provide basic information and allow the public to rate(...)
Well, it can be a word used to explain a methodology of how to efficiently migrate from Point A to Point B with a predictable and intended outcome. It can also be a word used to explain a negative experience…as in, “What a process I endured registering my car at the DMV!”
Over my years here, I've attended hundreds of meetings to discuss potential web projects. And I can relate to our faculty and staff more than they may realize at how disappointing it is when conversations that begin with great visions and exciting ideas become derailed by talk of budgets and fee-for-service. It’s during these conversations(...)
Look around you, and I'll bet you'll see people accessing the Web on a variety of different devices, most of which have different screen sizes: a 5-inch iPhone, a 7-inch Android tablet, a 13-inch laptop. The ways people access the Web can no longer be easily divided into just desktop versus mobile phone. When we(...)
Some people think of Facebook, Twitter and other social media channels only as ways to keep in touch with friends (and a few celebrities, too). But they can be much more than that if we look at them as tools for improving the way we serve our customers. And for Hopkins Medicine, they are very(...)
Patient- and family-centered care is about putting the patient first, or, as Peter Pronovost summed up in one of his blog posts, making the patient the North Star of the care we provide. As one of our strategic priorities, patient- and family-centered care is at the heart of what we do on the Web at(...)