Training Approach

In March 2017, the Web Services Unit of the Internet Strategy Team piloted a new training curriculum for the SiteExecutive (SE) CMS. The new course was designed in response to editors across Johns Hopkins Medicine, who had requested a training specific to hopkinsmedicine.org.

Combined Approach

Currently, new editors throughout the institution have been offered CMS training in order to edit their respective sites. This training is provided by the CMS vendor and is an overview of the interface, its tools and features. As a one-size-fits-all training, it has not been able to cover specific styles or editing considerations for individual sites, which can lead to confusion and frustration for new editors after the training.

Customized Approach

In order to help alleviate our editors’ frustration and create a more comprehensive learning experience, the Web Services team created a new CMS course curriculum specific to editors of hopkinsmedicine.org. The result is a completely customized, one-day CMS course titled Introduction to SiteExecutive (SE) for hopkinsmedicine.org: Content Authoring and Management.

Attendees of the March training session provided valuable feedback on our training method, curriculum and reference materials, which helped us to further refine our approach and takeaway guide. We are happy to announce that as of May 2017, this course will replace the original CMS training for all new editors of hopkinsmedicine.org.

Jill Weaverling providing training on creating a new page during the March pilot course.

We were given a break during our pilot course by a surprise fire drill.

Goals of the Course

There are three main goals for the Introduction to SiteExecutive (SE) for hopkinsmedicine.org: Content Authoring and Management course:

1. empower our editors by providing them with the training and tools they need to successfully edit their site
2. build stronger relationships between editors and the Web Services team
3. provide a comprehensive training guide that editors can retain after the course to help them with their editing at any time

Candidates for the Course

Departments or entities within Johns Hopkins Medicine that require continual (daily, weekly or monthly) edits to their site are good candidates to have staff members trained as editors. For departments or groups that only require edits on occasion, we suggest working directly with Web Services to complete these changes. To request a web service or editing support, please complete the Internet Strategy and Web Services web request form.

Benefits of the Course

There are many benefits to the new course including:

• small class sizes (often less than five individuals)
• hands on approach to learning
• relationship building with Web Services team members
• customized training on hopkinsmedicine.org styles

Course Curriculum

The course provides:

• an overview of the CMS
• knowledge of Web best practices and Johns Hopkins Medicine standards, including mobile-friendly and W3C web accessibility approaches
• a comprehensive how-to manual for future reference

After completing the course, editors will be able to:

• navigate the CMS interface
• create/edit folders and pages
• format page content (headings, links, lists, tables)
• insert and style images

Course Trainers

Our team members provide the exact training needed to our editors and create a relationship with them from the start so that they feel more comfortable reaching out for support and assistance.

The two members of our team that provide this one-day training also provide ongoing support to our editors after the course.

Jill Weaverling Web Production and Training Specialist

Niki Walters Web Production Specialist

Course Registration and Information

For information on upcoming training dates, course fees and how to register for the Introduction to SiteExecutive (SE) for hopkinsmedicine.org: Content Authoring and Management course, please visit our SiteExecutive Training page.